Latest News

  • 16 Oct 2014 10:38 AM | KOA Owners Association (Administrator)

    The fall meeting of the Heartland Owners Association was called to order by President, Scott King at 2:00 pm on Monday, October 6, 2014 on the St. Louis West KOA campground.  Those in attendance were:

    Terry & Tina Haith- Oklahoma City East

    Donna Bridges- Eureka Springs

    Deb & Mark Wood – WaKeeney

    Barb Ballard- Stanton/Meramac (Bob Ballard attended Wed.)

    Melissa Brooner & Michelle Daniel – Tulsa/Will Rogers Downs

    Diane & Scott King- Springfield/Route 66

    Chad & Jodie Bartelson-Wellington

    Josh Bell – St. Louis West

    Kevin Maust- Sallisaw/Ft. Smith West

    Kim & Ralph Newell- Branson

    Ralph moved and Terry seconded that we approve minutes as presented, motion passed.

    Chad moved and Diane seconded that the treasurer’s report be approved as presented.  We have an ending balance of $13,696.40.  4,929.34 of that balance reserved for Disaster Relief leaving an operating balance of $8,767.06.


    St Louis- Josh Bell is coordinating and has already completed paperwork, but still needs workers for the event Jan 29-Feb. 1-Heartland will reimburse expenses.

    Kansas City Jan 15-18- Scott to call Charlie-Topeka KOA to see if he can coordinate again.  –Need workers for this one as well.-Heartland will reimburse expenses.

    Tulsa – Tulsa/Will Rogers Downs will pay for booth but need assistance staffing this show – Dates needed

    Little Rock- Bob & Donna (Eureka Springs) will coordinate this February 6-8, 2015.  Donna to contact Ken or Kelly at 501-765-1423 Workers needed-Heartland will reimburse

    Wichita- Jan 7-11, 2015 will be reimbursed by Heartland if Jodie can find campgrounds to staff.

    Franchise Advisory Committee:

    Scott King reported they will meet in Spring 2015 and hadn’t met since our last meeting.  Russ French is still a BDC, but his focus has been redirected to creation of new Kampsight committee and assisting new and converting campgrounds.  However, since he’s such a great guy, Scott assured people Russ would still answer questions.  Josh & Scott said that an outside company has been hired to redesign Kampsight and hope to Beta test in Spring 2015 if all goes well.

    Owner’s Association:

    Diane King said the national OA was continuing to direct KOA, Inc. to pursue international marketing, will look at survey results from members at November OA meeting, Asked KOA again to look at goals and reasoning for giving away large amount of value kard points.  A non OA related item Diane mentioned is the Facebook Owner’s & Managers group.  If you are not a part of that, ask her or Jodie to have you added.  Chris from Des Moines is the manager of the group, but only adds people based on a request from a current member.


    Diane emphasized that RV/Car/Boat donations are still being accepted with proceeds going to care camps.  Karen McAndrew is the executive director and doing a great job.  The certificate for our donation was passed around.  The board is looking at expenses (especially marketing) and always trying to keep them below 10%.  It was stated that you can donate to care camps through the Amazon Smile program.


    Membership dues are once again due.  To receive 10% discount, you must send a check to Kim Newell by Nov. 1.  Dues are $100 for campgrounds with 5999 CN or fewer and $150 for 6000 CN and above.  Last year we had 14 out of 21 campgrounds as members.  It was suggested we reach out to non- participating members and ask them to join again.

    Under old business, Josh said that he will work with Tempest to create the landing page for the Heartland OA so that we can run an AdWords campaign. 

    New business it was determined we would coordinate with Workkamper Bootcamp again next year with the meeting occurring on Friday, March 27, 2015 in Branson, MO and campgrounds encouraged to come the day before or sooner to take part in workkamper interviews. Possible topics to cover would be increasing electrical needs of RVs with Diane to contact Wade about attending either the fall or spring meeting.  It was also strongly encouraged to have somebody from corporate to discuss Kampsight progress and other KOA programs as well as Campbell insurance or ARVC Jeff Simms as other possibilities for program at meetings.  Jodie will take care of these arrangements.

    Kim moved and Donna seconded we donate $984 auction proceeds to Care Camps.  The motion passed. 

    Elections: Nominations were taken from the floor: Jodie Bartelson, Tina Haith, Mark Wood, Scott King.  Chad moved Terry seconded nominations cease, motion passed. Diane moved and Deb seconded that we unanimously approve the slate, motion carried.      
    The new board is:

    Jodie Bartelson, President (term expires Fall 2016)

    Josh Bell, Vice-President (term expires Fall 2015)

    Tina Haith, Secretary (term expires Fall 2016)

    Kim Newell, Treasurer (term expires Fall 2015)

    Mark Wood, Marketing (term expires Fall 2016)

    Bob McArthur (term expires Fall 2015)

    Scott King, Legislative (term expires  Fall 2016)

    Diane King provided a document about crisis communication planning it is hopefully attached.

    Mark Wood Moved & Chad seconded that we adjourn, motion passed. A tour of the campground followed. 

    Further Action Needed:
    Diane King: Contact Wade(?) Electric guru about speaking at next meeting or Fall meeting.

    Scott King:  contact Charlie-Topeka about coordinating  KC RV show

    Josh Bell: Coordinate St Louis RV Show, continue working with Tempest on landing page

    Jodie Bartelson: -Send in minutes to OA, Attendance to Inc, Contact campgrounds to see if interest in Wichita RV Show, contact Inc for speaker at Spring meeting.  Send out minutes/transfer notebook to Tina, attend or find representative to go to Convention Check Memphis email since new managers.

    Donna Bridges- Coordinate Little Rock Show

    Melissa Brooner- Coordinate Tulsa show

    Kim Newell- Send out or notify Jodie who to send membership applications to.  Send signature card to Jodie if she needs to sign it for bank. Send Care Camp check in.

    Everybody- volunteer for an RV show near you.  Send in membership dues, pay auction if didn’t at meeting. Fill out and mail in a proxy (hopefully attached) if not attending convention by Oct 25.  There is an area seat vacant. 

  • 23 Sep 2014 12:09 PM | KOA Owners Association (Administrator)

                                                                     September 22, 2014

                                                     OFFICIAL NOTICE


    In accordance with Article IV, Section 4, of the By-Laws of the KOA Owners Association, notice is hereby given that the Annual Meeting of the Association will be held on Friday, November 14, 2014 starting at 4:45 pm in Ballroom C1 and C2 in Charleston, SC. Such Association business as may be appropriate will be discussed and acted upon.

    For those who may not attend the Annual Meeting, an Official Proxy in accordance with Article III, Section 3 of the By-Laws is included with this letter to the entire membership.  Please submit your proxy to the Association office by October 25, 2014 if you will be unable to attend the meeting.



    William Ranieri, Executive Director          

    Please check meeting room location at the annual convention

    Refreshments will be available

  • 23 Sep 2014 12:04 PM | KOA Owners Association (Administrator)



    Know all persons by these presents that the undersigned, a member in good standing of the Kampground Owners Association, Inc. hereby appoints:

    Thursday, November 13:

    4:15pm – 5:15pm – All OA Area Meetings

    (full name) as his/her proxy, to represent the undersigned at the Area meetings on Thursday, Nov. 13, 2014 between 4:15 pm and 5:15 pm; and at the Annual Meeting of the members of the corporation to be held on Friday, Nov. 14, 2014, at approximately 4:45 p.m. in Charleston S.C. or at any adjournment thereof and to vote for the undersigned on any and all matters that may come before the meetings.

    Member name:

    Franchise #:

    Campground name:



    Instructions to proxy:

    NOTE:  Proxies should be in the possession of the Secretary of the Kampground Owners Association not later than 8:00 a.m. Friday, October 25, 2014 according to the by-laws.  Accordingly, proxies should be mailed to:

    Kampground Owners Association

    3416 Primm Lane

    Birmingham, AL  35216

    Please check for meeting room locations at the convention

  • 14 Aug 2014 11:02 AM | KOA Owners Association (Administrator)

    Criteria for KOA WorkKamper of the Year Award

    We are pleased to announce the criteria for the KOA WorkKamper of the Year Award.  This award will be presented at the KOA convention in Davtona Beach in November, 2015.

    1.  The WorkKamper nominee must have an active membership in the KOA WorkKamper Program.  Their resume may be inactive only if currently working at a KOA Kampground. Also must allow for workkampers that are not full-timers, but work only in the summer months.
    2.  Demonstrate loyalty to the KOA Organization by choice of campgrounds to work at.
    3.  The WorkKamper nominee is an employee who goes above and beyond on the campground, is a team player and gets along well with peers. The WorkKamper demonstrates positive energy and attitude proving to be an asset to the campground atmosphere.
    4.  Implements the KOA WorkKamper Code of Conduct as developed at the WorkKamper University.
    WorkKamper Award Questions that should be considered by person(s) nominating:
    1)  How long had the WorkKamper worked for you and your campground?
    2)  What do you feel is their greatest customer skill?
    3)  At check-in, are they friendly and helpful to the camper/do they escort the camper to their site and ensure that everything is ok?
    4)  Are they alert to the needs of the campers and respond quickly?
    5)  When they are working with their peers, do they maintain a friendly and helpful attitude?
    6)  Do they offer assistance to a co-worker when they see the need?
    7)  Do they show good work ethic?
    a) Check in on time
    b) Complete the assigned task in a timely manner
    c) Work well independently as well as in a group
    d) Exhibits a cheerful attitude always
    e) Responds appropriately to an emergency
    8)  How well do they implement the "KOA WorkKamper Code of Conduct?"
    9)  How well do they deal with difficult campers?
    List an instance:
    10) What instance really made this WorkKamper(s) stand out?
    11) Why do you feel this WorkKamper deserves this award?
    12) Have your campers complimented this WorkKamper to you personally or in writing?

    The award winner will receive $500 from the OA to cover some of the cost to attend the convention as well as a t-shirt to the winners, a $100 gift card for travel expenses (this can either go to them or to the campground if they are paying their way) and two registrations into the Convention (courtesy of KOA). 

    Nominations should be sent to the KOA Owners Association Business Office, 3416 Primm Lane, Birmingham, AL  35216 or email to by October 20, 2015.

  • 14 Jul 2014 11:14 AM | KOA Owners Association (Administrator)

    Dometic builds refrigerators from scratch in America

    If there is one thing John Hunter wants the RV industry to know about Dometic refrigerators, it’s that they are built from scratch by skilled workers who are not simply assembling parts.

    The operations manager for the company’s manufacturing facility in Elkhart, Hunter oversees a staff of 300 to 400 associates in a 245,000-square-foot plant the builds and tests 700 refrigerators per day, 80 percent of which are shipped to RV makers in the Elkhart area.

    The company achieved ISO 14001 certification in 1998 for its environmental management system. In fact, every production plant owned by the company that employs at least 20 people is certified to ISO 14001 standards.

    What’s that mean for Dometic’s customers? ISO certification is a big deal because the company must pass rigorous inspections of its policies and procedures to ensure that it minimizes any potentially harmful effects on the environment caused by its manufacturing process. The company must also develop a plan for continuous improvement when it comes to its environmental performance.

    To meet increasing demand for refrigerator products by RV manufacturers, Dometic runs its production line in two shifts from 6 a.m. to 2 a.m. every day.  Five production lines are employed to get the job done, and there are 340 refrigerators on the production line at any time. Three assembly lines are involved in producing high-quality refrigerators while the other two are involved in making a variety of mixed models. In addition to refrigerators, the company also produces a line of medical boxes used by hospitals to transport and store blood, but that’s a small, specialty niche compared to the huge numbers of RV refrigerators manufactured each year.

    “The RV market is up 13 percent this year,” Hunter explained. “Manufacturers are expecting us to be able to deliver working refrigerators to their production lines on time every day. We’re going to step up our production to support our OEM partners.”

    Starts from a sheet of plastic

    Each RV refrigerator actually starts as a sheet of plastic. It is heated and thermoformed into the compartment and inside liner that people see whenever they open the refrigerator doors. From there, the freezer and fresh food doors are added along with a steel frame. Manufacturers have the ability to add their own custom inserts to the outside of the doors to better match the RV’s interior decor.

    A total of five machine towers do nothing but produce the insulated RV doors. The refrigerator process begins with aluminum lined cardboard to control weight. The refrigerator body then moves onto a cabinet foaming station where a robot pumps in an expanded polypropylene foam that hardens in 10 to 12 minutes. It is 19 percent lighter than other foam products, but improves cooling capacity by 15 percent, Hunter said.

    As the refrigerator bodies are removed from the line, they are inspected to make sure all the seal points held as expected. If, for some reason, a blowout should occur, the product is removed from the line and some of the parts salvaged. One production line is focused on transforming raw tubes into the cooling units. A robotic system picks up each tube and systematically bends it into shape, then automatically moves it to another robot station that welds other parts together. Once the robots complete their jobs, a human worker takes each assembled part and verifies it was assembled correctly by ensuring it fits into a specific mold. Those that don’t are sent back to special stations where other workers manipulate the tubes into proper position. From there the cooling unit goes to a station that blows high-pressure air into the system before it is held underwater while an employee scans each unit looking for the smallest of leaks. Any detected leaks are repaired and retested.

    “Occasionally, we will pull one of the cooling units off the line and blast it with so much pressure that the tube eventually bursts,” said Hunter. “This confirms the welds are as tight as they can be because the tubes will give way before one of the welded joints.” Racks that pass inspection are sent off to be washed and painted. Once complete, the unit is sent to a charging station where refrigerant is added and the system tested to make sure it retains the charge undefined a process that takes several hours to complete.

    Building a refrigerator is quite a feat since Dometic receives 5 million individual parts per month that are bent, cut, welded and shaped into finished products. “The only parts that are not made in house are the, electrical, racking, crispers and shelves,” said Hunter. “Every other component in our refrigerators and freezers is made right here in Elkhart.” The final step on the production line has workers thoroughly cleaning the refrigerators inside and out. The serial numbers are added and a supervisor ensures that all required tests were performed and passing results recorded.

    The finished refrigerators are then maneuvered to a special elevator that moves it upstairs for final testing. That department has 450 RVs being tested at any time. Over a four- to six-hour period, each refrigerator is powered up and temperatures recorded by computer at various intervals to ensure the units cool down as expected.

    RV industry standards require the main compartments to cool to 43 degrees and the freezers to go as low as 16 degrees. However, Dometic raises that bar, said Hunter. “We test each refrigerator to ensure the temperature in the main compartment cools to 38 to 41 degrees, and the freezer gets down to 2 to 6 degrees,” he explained.  “Thanks to all our internal testing, less than 10 cooling units fail per year after leaving the plant.”

    Internal testing is one thing, Dometic takes it one step further by installing a refrigerator into a motorhome, then driving the RV to a testing facility in LaGrange, Ind. There, the RV is subjected to high heat, cold temperatures and just about any environment it is likely to experience on the road. During the testing process, computers continually monitor the temperatures to ensure the cool to Dometic standards, said Hunter.

    Dealer direct delivery

    Dometic is different from other RV industry suppliers in that they ship RVs directly to dealers, rather than through wholesale distributors. So, the company also staffs a customer service center with telephone operators and technicians to take orders, answer consumer questions and help RV technicians troubleshoot issues. “We have 5,500 different customers,” said Dave Schutz, vice president of RV OEM sales and marketing. “Our customer service team logged more than 500,000 calls last year. In the summer season we have more than 45 sales and tech support agents on the phones for dealer and OEM calls.” Because of the unique arrangement in shipping units directly to RV dealers, Dometic invests heavily in training and supporting its dealers. In fact, if customers call with questions about their RVs, they are referred to a local dealer to get a problem resolved.

    The company sees calls for service triple during the summer, which is why the firm brings on many part-time seasonal workers to handle the crunch, including many college students doing internships. Fortunately, Schutz said, about 40 percent of the summer workers return each year. Whether they work the production line or in customer service, staff members are often cross-trained in different stations so that if one worker calls in sick, or there is another staff shortage on the line, other employees can quickly cover any station. “We are proud of our team,” said Schutz. “They work hard to make quality products. They know that RV owners rely on having working refrigerators wherever they go. Nothing would take the enjoyment out of a family vacation faster than having a refrigerator stop working. That’s why we work diligently to build ours to tough specifications, then test and retest each unit multiple times to ensure it meets that standard.”

    As big as the manufacturing plant in Elkhart is, the factory represents just a slice of the company’s overall business. An international manufacturer, the Dometic Group is involved not only in the RV industry, but in the marine industry as well as commercial and passenger vehicles, lodging, consumer products and medical equipment.

    The products are marketed under the following brands:

    ·         Cruisair – Air conditioners, air purifiers, portable refrigerators and ice makers, as well as Eskimo ice systems

    ·         Condaria – Marine refrigerators, water heaters, chillers, heat pumps, air conditioners and boilers

    ·         MarineAir – Air conditioners, air purifiers and ice makers

    ·         Sealand – Marine toilet systems

    ·         Dometic – Trucking and agricultural products; commercial marine cooling units; hotel safes and mini-bars, and air purifiers; and RV and marine toilets; RV stoves, microwaves, heat pumps, awnings, air purifiers and cleaning products

    “We have 20 production facilities around the world, but only two in China,” said Schutz. “Each one is often capable of making multiple products. That way if one plant experiences a fire or a natural disaster, another plant is ready to immediately pick up the slack.” With international headquarters in Sweden, Dometic’s worldwide business generated more than $1.1 billion in sales in 2013, and early reports show the company posting a 10 percent sales increase in the first quarter of 2014.

    For more information about Dometic refrigerators, visit

  • 14 Jul 2014 11:08 AM | KOA Owners Association (Administrator)

    Trail Mix Rice Krispie Treats

    Trail Mix Rice Krispie Treats

    A no-bake recipe is the perfect compliment to a camper’s sweet tooth. Trail mix has a little of everything – sweetened dried fruit and salty pretzels or nuts – appealing to your pickiest eater. For added zinc, potassium and fiber, add almonds in place of peanuts. Trail Mix Rice Krispie Treat bars are healthy and will keep tummies full on the trails or hanging out at the campsite.

    2 tablespoons olive oil
    1 tablespoon water
    9 ounces large marshmallows, about 35
    4 cups Rice Krispies cereal
    2 cups trail mix

    Makes about 12 bars. Place the oil, water and marshmallows in a medium-sized pot. Heat over medium heat, stirring constantly until the marshmallows are completely melted. Add in the Rice Krispies and trail mix. Stir until combined. Transfer the mixture to a greased 13-by-9-inch baking pan, spreading mixture completely to all sides. Let cool for about 20 minutes. Then cut into 2-by-2-inch bars and serve. Leftovers can be tightly wrapped and stored at room temperature for up to 2 days.

  • 14 Jul 2014 11:04 AM | KOA Owners Association (Administrator)

    Rockwood Roo Hybrid Travel Trailer


    Rockwood, a division of Forest River, has been in the business of providing outdoor fun for RVers for more than 35 years. For camping enthusiasts looking to transition from a traditional tent to an RV, Rockwood offers the Roo, an expandable travel trailer, also known as a hybrid, that offers full amenities but still allows an open-air environment for outdoor lovers.ATB-rockwood-small

    This hybrid trailer is equipped with fold-down bunk ends that provide added sleeping capacity without taking up valuable floor space. An innovative bunk-end latch system that’s accessible from the ground is designed to make setup and closing easy.

    Standard interior features include a bunk fan and light for each bed, LED lighting throughout, a three-burner gas range and a microwave. The Roo’s floor, roof, front and back are aluminum-framed and vacuum-bonded to ensure a lightweight yet strong structure.

    Some Roo floorplans have side slideouts and front decks with a 1,300-pound capacity that allow you to bring along an ATV or other toys. The 25-foot, 4,365-pound (dry weight) 233S model provides a third fold-down bunk for added sleeping capacity (2014 MSRP: $25,475).

  • 30 May 2014 3:02 PM | KOA Owners Association (Administrator)

    5 Home Remedies for Burns

    1. Cold Water

    You can stop a burn from spreading by running cold water over the burn area for several minutes within seconds of being burned. You can also place a cold compress over the affected area. Repeat the remedy every few hours to relieve pain. Do not use ice as it can restrict blood flow, which can eventually cause damage to the delicate tissues. You can use cold whole milk instead of water.

    2. Raw Potato

    Raw potato can treat minor skin burns due to its anti-irritating and soothing properties. It will alleviate the pain and reduce the chance of having blisters. Simply cut a slice of raw potato and rub it on the burn, making sure the juice from the potato is releasing over the area. Use this remedy soon after the burn occurs for best results.

    3. Aloe Vera

    Aloe vera has painkilling, astringent and tissue-healing properties that can help in healing burns.

    1. Rinse the affected area with cold water or vinegar.
    2. Cut a small piece of the aloe vera leaf and apply the fresh gel directly on the burn.

    If you do not have an aloe vera plant, you can apply a cream that has aloe vera as an ingredient.

    4. Coconut Oil and Lemon Juice

    Coconut oil and lemon juice both can help to treat minor burn. Coconut oil is rich in Vitamin E and fatty acids such as lauric acid, myristic acid and capric acid that offer anti-fungal, anti-oxidizing and anti-bacterial properties. Lemon juice has acidic properties that naturally lighten the scars. For scalds due to burns, take coconut oil and add some some lemon juice to it. Mix it properly and apply it on the scalds to facilitate healing.

    5. Honey

    Honey can effectively disinfect wounds and help heal burns. When applied to a burn, honey draws fluids out of the tissues and thus cleans the burned area.

    1. Spread honey on a gauze bandage and put it directly on the burn.
    2. Change the bandage three to four times a day.
  • 30 May 2014 2:54 PM | KOA Owners Association (Administrator)

    Cinnamon Twist On A Stick


    • 1 package of regular biscuits
    • Cinnamon and sugar
    • Butter
    Take the biscuit and wrap it around a stick by spiraling it from the top and work your way down. The thinner the biscuit is on the stick the quicker the inside will cook so you don’t burn the outside. Cook over the fire until done. Roll in butter and sprinkle the cinnamon and sugar all over it. Yummy!

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