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  • 07 Dec 2015 4:57 PM | KOA Owners Association (Administrator)


    The Awards Committee for the WorkKamper of the Year Award for 2015 received 10 nominations this year; making it very difficult to choose one winner.  Congratulations to winners Gene & Gale Fletcher pictured below with Weatherford/Fort Worth West KOA owner Gary Tatem who nominated them.  Gene and Gale were recognized at the KOA Owners Association Annual Meeting in Daytona Beach. Other nominees are listed below the picture.

    From left to right: Gary Tatem, Gene Fletcher, Gale Fletcher

    Other nominees:

    Bill & Pam Thorne by Carol & John McMullen, Daniel & Trish McMullen, Burkburnett/Wichita Falls KOA

    Bill & Linda Ward by Bill & Anita Perry, Chautauqua Lake KOA

    Christine Trafelet-Jones by Erika Zipser, Staunton/Walnut Hills KOA

    Bill & Judy Thonii by Steve & Sara Jewell, Spartanburg/Gaffney KOA

    Laurie Amundson & Don Packer by Patti & Henry Grover, Augusta/Gardiner KOA

    Mike & Marilyn LaFrenz by Deborah & David Brunovsky, Ouray KOA

    John & Susan Burch by Kevin & Jeanette Oster, Miles City KOA

    Joyce & Chuck Fagan by Barb Kuder, Salem/Lisbon KOA

    Larry & Mischa Good by Johnny Knight, Jacksonville N/St. Mary's KOA

    Congratulations to all of the nominees for doing such an outstanding job as WorkKampers!

  • 30 Oct 2015 12:47 PM | KOA Owners Association (Administrator)


    October 26 & 27, 2015

    Granite City KOA

    Hosts: John & Schelly

    ·         Arrive, chat, coffee and food. 8:00AM thank you Schelly, John and Amanda for hosting.

    ·         Represented at the meeting were all the Illinois parks to include Springfield, Casey, Benton, Chicago NW, Lena, LaSalle, Kankakee, Granite City and Rock Island.

    ·         Financial Report was provided by John and shows the association continues to carry a small balance of $300+  with all bills paid.

    ·         Minutes of March meeting approved.

    ·         Old Business

    o   John reminded the group that Rustic Cedar provides a discount for larger orders and at the spring meeting the group agreed that we should consider placing one order to be delivered to our spring 2016 meeting location (LaSalle/Peru KOA). John will coordinate the requests for the order in conjunction with, Dave and Linda so that the items can be shipped and available for pickup during the spring meeting. All parks interested in placing a combined order need to identify the items they would like to order. John will take the requests anytime between now and February 29, 2016 to allow enough time for a timely shipment. Payment can be made at the meeting once final costs are determined.

    o   Marketing Efforts

    ·         Sylvia stated that our inventory of Tri-fold brochures is depleted and the group agreed that a new order needs to be placed so that we have a sufficient quantity on hand for the winter shows. Sylvia is asking for park updates and some parks were able to confirm changes at the meeting. Sylvia will work with the designer and get a proof out soon so that we can go to print and ship by early January. The cost of the printing will be prorated for the nine parks. There will also be a proration of the $90 fee for the ICA directory design. Sylvia will coordinate the process.

    ·         Once we have the new brochures we will need to find a way to get a supply to all show coordinators.

    §  A discussion was held concerning the participation of KOA parks in the Illinois winter camping shows. Based on feedback from the prior year the group determined that Springfield should be dropped and Rockford should be added to the list of shows. For 2016 the show coordinators and show dates are as follows:

    ·         Shows for 2016

    o   Rosemont – Rob February 17-21, 2016

    o   Quad Cities-John  February 26-28, 2016

    o   Peoria – John March 4-6, 2016

    o   Bellville – Walter February 27-March 1, 2016

    o   Rockford, Sylvia March 18-20, 2016

    o   All Illinois parks will help work shows but not all shows will have all parks participating. The Rosemont show will also have the help of one Michigan Park. Any excess supplies from the prior camping year such as directories will be used at the shows to avoid waste. Any park wishing to have their park rack card distributed at a show will need to get their materials to the correct show coordinator.

    ·         John briefed everyone on the joint marketing in the ICA directory. This year 8 parks participated in the full page ad. This ad not only gives us a presence in the directory but also a place on the ICA web site. John and Sylvia both made a point that the ICA web site is the number one source of referrals to their independent web sites, sorry referrals to cannot be determine. John also made the point that the Good Sam directory web site is the number two source of referrals. No other joint marketing efforts were discussed.

    o   Joe Long, our OA board representative, gave us a report on OA issues and topics. He said that there will be an open seat for area three and if anyone was interested they should let Bill Ranieri know so their name could be placed on the ballot. Joe said he has one more year on the board but most likely would not stay after the year. Joe also talked about the coordination of training seminars, at convention, between the OA and KOA and hoped the sessions prove to be more beneficial to all attending.

    ·        Because of the rain from hurricane Patricia the park tour could not be conducted.

    ·         At the suggestion of Walter an invitation was made to John Adams at KOA to give our group a presentation on, Kampsight 2.0. At 2pm John made his presentation in a webinar and the park owners were able to ask questions concerning, equipment, change over, date and training. The session was very informative and John Adams encouraged owners to attend training sessions at convention to get hands on with the new system. The feedback from the owners was very positive as we all seem to be looking forward to the new WEB based system.

     ·         The next meeting was scheduled for March 21 and 22 and the LaSalle/Peru KOA. Remember this will also be our pickup date for any items ordered from Rustic Cedar.

    ·         Meeting adjourned at 3:00pm

  • 28 Oct 2015 1:01 PM | KOA Owners Association (Administrator)

    KOA Owners Association Annual Meeting Schedule

    Daytona Beach, Florida

    Sunday, November 15

    9:00am - 4:00pm - OA Board Meeting – Ocean Room

    Monday, November 16

    8:00am - 3:00pm - OA Meeting Information Handouts – East Entrance

    Tuesday, November 17

    8:00am - 3:00pm - KOA Convention Registration Open

    8:00am - 3:00pm - OA Meeting Information Handouts – East Entrance

    4:15pm - 5:15pm - OA Area Meetings

              Area 1 Meeting – 102A

              Area 2 Meeting – 102B

              Area 3 Meeting – 102C

              Area 4 Meeting – 103A

              Area 5 Meeting – 103BC

              Area 6 Meeting – 201AB

              Area 7 & 8 Meeting – Ocean Room

    Wednesday, November 18

    4:45pm - 6:00pm - OA Annual Meeting – 103BC

    6:00pm - 8:00pm - KOA Expo Opening Reception

    Thursday, November 19

    1:00pm - 2:00pm - OA New/Old Board Meeting – Ocean Room

    6:00pm - 10:00pm - Final Night Celebration


  • 27 Oct 2015 1:26 PM | KOA Owners Association (Administrator)

    Heartland Owners Association Fall Meeting Minutes
    October 19th and 20th, 2015
    Kansas City East/Oak Grove KOA

    Meeting called to order 11:00 AM by Jodie Bartelson, President.

    Those in attendance:

    • Mary Ellen Greer, Violet and Joe Ben Stone - Kansas City East, MO (Host campground)
    • Angie Dickerson - Branson, MO
    • Paul Shepherd - St. Louis West, MO
    • Scott & Diane King, Cameron Albert - Springfield/Route 66, MO
    • Mark & Deb Wood - WaKeeney, KS
    • Chad & Jodie Bartelson - Wellington, KS
    • Linda King & Linell Knight - Tulsa NE, OK
    • Terry & Tina Haith - Oklahoma City, OK
    • Dawn Maust - Sallisaw/Ft. Smith, OK
    • Peggy Ruzicka -Checotah/Lake Eufaula, OK
    • Donna Bridges - Eureka Springs, AR
    • Rich Wardle, Quality Assurance Coordinator, KOA

    Campground introductions and park updates and plans.  Diane moved and Donna seconded that we approve the minutes of the March 27th, 2015 meeting as presented, motion passed. Deb moved and Chad seconded that we approve the treasurer’s report as presented, motion passed. We have an ended balance of $14,495.95 ; with $4,929.34 of those funds reserved for disaster relief, leaving an operating balance of $9,566.61.

    CARE CAMPS updates came from Diane. $1.5 million is the goal to donate to camps in 2016. They are currently looking for two new board members who might have financial and legal backgrounds. Be sure to send in your donation dollars as seasons are winding down. KOA is still matching dollar match from owners on Value Kards sold. Please be sure to flag those when reporting. Care Camp auction items can be sent even if not attending convention. Visit for more information. You can also buy your raffle tickets there. You do not need to be present to win. Vehicle donation has been successful. American Cancer Society has now endorsed Care Camps. 100% of donations from owners and guests are going directly to care camps.

    NATIONAL OWNERS ASSOCIATION notes from Diane. Peer to Peer Committee has had some success with helping parks in distress that would like assistance. Convention Committee created to help give input regarding convention ideas, set up, speakers, seminars, etc. Diane will be running again for Area 4 Director. If you are not attending convention please be sure to get your OA proxy assigned to someone who is.

    LEGISLATIVE NEWS from Scott. Be sure to review the federal ADA guidelines regarding service animals. Many are misinformed. Recent article is available on E-Kamp. Stay aware of the rules and legislations regarding the handling of sewage. Many areas, especially MO are facing some very strict rulings and changes. The concerns voiced earlier regarding HUD with cabins and the 400 square foot size to now include porches has been put on hold.

    SURVEY RESULTS collected by Jodie. The results are available on a thumb drive to those who were not at the meeting. Printed copies were handed out to those in attendance. We did not review each item in detail. Please feel free to do so at your leisure.

    TRADE SHOWS - It was decided to do four shows this winter. They are:

    • St. Louis - John Bell/Paul Shepherd (St Louis West KOA) coordinating. January 14-17, 2016
    • Kansas City - Joe Ben Stone (Kansas City East KOA) coordinating. January 14-17, 2016
    • Little Rock - Donna Bridges (Eureka Springs KOA) coordinating. February 6-8, 2016
    • Tulsa - Linell Knight (Tulsa NE KOA) coordinating. February 1-7, 2016

    Please let these coordinators know if you or someone from your park can assist in running these show booths. Be watching for e-mail from them in the near future.


    • Cabin experiences and maintenance issues
    • Plans for 2016
    • Revenue generating and cost reduction ideas
    • Regional marketing ideas
    • Kampsight 2.0 and what that means to us for equipment and credit card processing

    PRESENTATION from PAUL CROTEAU, Senior Sales Engineer from UTILITY SUPPLY GROUP, 800-800-2811

    National Electric Code is on a three year cycle. Next code book will be published in 2017. 100 amp service is not likely to be in 2017 NEC. Be sure to set up a maintenance program and schedule for the park pedestals and wiring. Breakers should not be on when pedestals are not in use. Hand outs with tips and pointers on safety, maintenance, highlights from NFPA and NEC and a Utility Supply Group catalog were distributed to those present. Visit for additional information, questions.

    PRESENTATION from RICH WARDLE, Quality Assurance Coordinator from KOA.

    System average for NPS score this year was 57.79. 149 parks received a 70+ NPS score. This year there were 326 park visits and 157 opt outs. Nancy and Larry Babyak, who are former owners of a KOA in Maine will be joining the Quality Assurance Team this year. A few spots are still available at convention for the Kampsight 2.0 training. You will need to bring your own computer. A new partnership is coming out with KOA and Home Depot for discount buying on products. The details should be presented at convention regarding this program.

    OLD BUSINESS - Decided to not pursue the Heartland landing page at this time. Dues motion made at the spring meeting needs to be made at the fall meeting to be in accordance with our by-laws.

    NEW BUSINESS - Marketing CO-OP proposal. Synopsis or intent of proposal: Any advertising promoting the individual KOA or KOA in general; Newspaper ads, Facebook ads, Google ads, etc or logo merchandise given out for advertising purposes. Chad motioned/Diane seconded. Motion amended by Chad/seconded by Scott:  Heartland KOA will provide a one-time reimbursement up to $250 of 50/50 co-op advertising dollars to all campgrounds whose dues have been paid by December 31, 2015. Any advertising promoting the individual KOA or KOA in general:  newspaper ads, Facebook ads, Google ads, etc or logo merchandise for advertising purposes. Receipts should be submitted to the Heartland Owners Association Treasurer for reimbursement. Motion carries.

    Donna motions to rescind dues for 2016. No second, motion dies. Chad motions/Donna seconds: Dues for the Heartland Owners Association shall be $50.00 effective 11/1/2015 for the 2016 membership year. Motion carries.

    *Action Item: Secretary to mail a dues sheet, brief explanation of advertising benefit and date and location of fall meeting to all campgrounds in the Heartland area. Treasurer to follow up in December.

    Donna motioned/Mark seconded that total proceeds from auction go to Care Camps $855.00. Motion carries. Diane motioned/Deb seconded that the $26.00 cost of Survey Monkey be refunded to Jodie. Motion carries. Deb motioned/Diane seconded that all reasonable documented travel expenses for President of the Heartland Owners Association to attend the 2015 KOA convention shall be reimbursed. Motion carries. It was decided to do away with the fund raising auction for 2016. Diane motioned/Mark seconded that we have no spring meeting in 2016. Motion carries.

    FALL 2016 MEETING will be held in Wakeeney, KS on October 24 and 25, 2016.

    ELECTIONS OF BOARD MEMBERS: Nominations opened. Donna Bridges, Joe Stone and Josh Bell were the nominees. Diane moved/Chad seconded that the slate of nominees be accepted. Motion carries.

    Joe motioned/Tina seconded that meeting be adjourned.

    Board Members: Jodie - President, Joe - Vice President, Donna - Treasurer , Tina - Secretary, Mark, Scott, and Josh

  • 12 Oct 2015 1:15 PM | KOA Owners Association (Administrator)



    Know all persons by these presents that the undersigned, a member in good standing of the Kampground Owners Association, Inc. hereby appoints:

    Tuesday, November 17:

    4:15pm – 5:15pm – All OA Area Meetings

    (full name) as his/her proxy, to represent the undersigned at the Area meetings on Tuesday, November 17, 2015 between 4:15 pm and 5:15 pm; and at the Annual Meeting of the members of the corporation to be held on Wednesday, November 18, 2015, at approximately 4:45 p.m. in Daytona Beach, Florida or at any adjournment thereof and to vote for the undersigned on any and all matters that may come before the meetings.

    Member name:

    Franchise #:

    Campground name:



    Instructions to proxy:

    NOTE:  Proxies should be in the possession of the Secretary of the Kampground Owners Association not later than 8:00 a.m. Friday, October 30, 2015 according to the by-laws.  Accordingly, proxies should be mailed to:

    Kampground Owners Association

    3416 Primm Lane

    Birmingham, AL  35216

    Please check for meeting room locations at the KOA Annual Convention

  • 12 Oct 2015 1:11 PM | KOA Owners Association (Administrator)



    In accordance with Article IV, Section 4, of the By-Laws of the KOA Owners Association, notice is hereby given that the Annual Meeting of the Association will be held on Wednesday, November 18, 2015 starting at 4:45 pm in room TBD in Dayton Beach, Florida. Such Association business as may be appropriate will be discussed and acted upon.

    For those who may not attend the Annual Meeting, an Official Proxy in accordance with Article III, Section 3 of the By-Laws is included with this letter to the entire membership.  Please submit your proxy to the Association office by October 30, 2015 if you will be unable to attend the meeting.



    William Ranieri, Executive Director          

    Please check meeting room location at the KOA Annual Convention for specific meeting locations

  • 12 Oct 2015 11:56 AM | KOA Owners Association (Administrator)

    The Illinois KOA OA Fall Meeting will be held on October 26-27, 2015.  The following is the planned agenda:


    October 26 & 27, 2015

    Granite City KOA

    October 26, 2015

    Dinner and social 

    October 27th, 2015

    ·         Arrive, chat, coffee and food. 8:00AM

    ·         Welcome and introductions 9:00AM

    ·         Financial Report

    ·         Minutes of March meeting, highlights

    ·         Old Business

    o   Rustic Cedar Order

    o   Marketing Efforts

    ·         Tri-fold brochures distribution to parks

    ·         Distribution of brochures for shows.

    ·         KOA special weekends. Report from parks.

    o   Big Weekend

    o   Father’s Day

    o   VKR

    * KOA camping shows

    ·         Report on Springfield show held in March after our meeting; Stan & Glenn

    ·         Shows for 2016

    o   Rosemont – Rob

    o   Quad Cities & Peoria – John

    o   Belville-Stan, Glen and Walter

    o   Rockford, Sylvia

    ·         Supplies for show distribution. Rob

    o   Did we have enough of the Illinois rack cards?

    o   Did we have sufficient number of individual park info?

    o   KOA bags

    o   Joint Marketing Efforts

    * Group efforts possible?

    ·         ICA Directory full page ad, status report John

    ·         Owners Association Items

    o   Joe Long

    ·         Park Tour Granite City KOA


    ·         John Adams, Kampsight 2.0 Q&A

    ·         New Business

    ·         Next Meeting location and date

    ·         Adjourn 3:00pm

  • 02 Oct 2015 1:24 PM | KOA Owners Association (Administrator)

    Criteria for KOA WorkKamper of the Year Award

    We are pleased to announce the criteria for the KOA WorkKamper of the Year Award.  This award will be presented at the KOA Annual Convention in Daytona Beach in November, 2015.

    1.  The WorkKamper nominee must have an active membership in the KOA WorkKamper Program.  Their resume may be inactive only if currently working at a KOA Kampground. Also must allow for workkampers that are not full-timers, but work only in the summer months.
    2.  Demonstrate loyalty to the KOA Organization by choice of campgrounds to work at.
    3.  The WorkKamper nominee is an employee who goes above and beyond on the campground, is a team player and gets along well with peers. The WorkKamper demonstrates positive energy and attitude proving to be an asset to the campground atmosphere.
    4.  Implements the KOA WorkKamper Code of Conduct as developed at the WorkKamper University.
    WorkKamper Award Questions that should be considered by person(s) nominating:
    1)  How long had the WorkKamper worked for you and your campground?
    2)  What do you feel is their greatest customer skill?
    3)  At check-in, are they friendly and helpful to the camper/do they escort the camper to their site and ensure that everything is ok?
    4)  Are they alert to the needs of the campers and respond quickly?
    5)  When they are working with their peers, do they maintain a friendly and helpful attitude?
    6)  Do they offer assistance to a co-worker when they see the need?
    7)  Do they show good work ethic?
    a) Check in on time
    b) Complete the assigned task in a timely manner
    c) Work well independently as well as in a group
    d) Exhibits a cheerful attitude always
    e) Responds appropriately to an emergency
    8)  How well do they implement the "KOA WorkKamper Code of Conduct?"
    9)  How well do they deal with difficult campers?
    List an instance:
    10) What instance really made this WorkKamper(s) stand out?
    11) Why do you feel this WorkKamper deserves this award?
    12) Have your campers complimented this WorkKamper to you personally or in writing?

    The award winner will receive $500 from the OA to cover some of the cost to attend the convention as well as a t-shirt to the winners, a $100 gift card for travel expenses (this can either go to them or to the campground if they are paying their way) and two registrations into the Convention (courtesy of KOA). 

    Nominations should be sent to the KOA Owners Association Business Office, 3416 Primm Lane, Birmingham, AL  35216 or email to by October 30, 2015.

  • 25 Sep 2015 10:59 AM | KOA Owners Association (Administrator)

    “We Are Family Award” Nominations 2015

    The KOA Owners Association is looking to receive nominations for this year’s recipient of the "We Are Family Award" that will be presented at the Daytona Beach, Florida Annual Meeting.  Please get your nominations into the OA Office no later than October 23, 2015.

    You can e-mail at, or fax your nomination to: 205/823-2760

    The nominees should be a match for one or all of the following criteria, and it is not limited to the KOA Owners Association membership.


    The KOA Owners Association family member(s) who help other family members beyond the call of duty as well as/or to those who consistently show special qualities that contribute to the whole KOA system.

    The KOA Owners Association created and first presented this award at the convention in November 2000.  At which time there were three recipients:

    1) Judy Whiting

    2) Pat Hittmeier

    3) Carol & Walt Preble

    The following years were limited to one outstanding KOA family member/contributor

    2001-Jim & Jane Rose

    2002- Mike & Rowena Bell

    2003-Marv & Carol Linde

    2004-Loren Smith

    2005-no nominations

    2006-Jim & Audrey Eberhart

    2007- Jim Finch

    2008-Jerry & Barbara Dale

    2009-Mike & Kristi Kuper 

    2010-Garry & Vicki Cole 

    2011-Bill and Georgette Jones

    2012-Shirley and Howard Stein

    2013-Amy and Tony Raposo

    2014- The Cutler Family

    If you wish to nominate someone please call the KOA Owners Association office at 800-678-9976 or email at and please include the specific reason why you are nominating them for this award.

  • 14 Sep 2015 12:51 PM | KOA Owners Association (Administrator)

    At this time we are planning to start our Meeting at noon on Monday, October 19, 2015 at the Kansas City East/Oak Grove KOA. Please eat before you arrive.

    Around 4 PM - Paul Croteau, Senior Sales Engineer with Utility Supply Group will speak on trends in RV electric needs.

    We will have a no host dinner (unless Bill & Sue plan something else).  Then return for our auction - please plan to bring an item for the auction as well as your check book to purchase!

    We will start again on Tuesday morning and hopefully be done by lunch or slightly after.

    As far as discussion topics:  Results of survey, any concerns that need to be brought before national OA at convention, Reports from OA and Care camps, probably discuss dues as I read the bylaws the motion we passed in the Spring really needed to take place this fall.

    Please RSVP to Bill & Sue Billington-  816-690-6660 and carbon copy this email account  Also if you need an RV or cabin reservation, please let them know ASAP. 


    Thanks and hope to see you all in October.


    Jodie Bartelson, President Heartland OA 

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